Creating the conditions for employee success requires thought and understanding of what makes the employee tick. In this series of courses participants will explore the concepts of coaching and mentoring for success. Exploring employee motivation, performance management strategies and how to deliver effective critical comment are key components to how effective a manager is when working with employees. This is particularly true in a team-oriented environment, so the course series addresses this critical component as well.
Participants learn the theory, the strategies and the techniques for effective coaching and mentoring. Detailed examination of employee motivation, performance management and constructive criticism assist the participant to master the coaching and mentoring interface both individually and in the team.
Coaching and Mentoring Course
You are in your office looking over your performance report and it happened again. Your low performing employee failed to meet quota this month even after you spoke with them about the importance of meeting goals. This employee has a great attitude and you know they can do better. You just do not know how to motivate them to reach the goal. Money used to work, but that has worn off. You are baffled and you know being frustrated makes matters worse. What do you do?. The Coaching And Mentoring focuses on how to better coach your employees to higher performance. Coaching is a process of relationship building and setting goals. How well you coach is related directly to how well you are able to foster a great working relationship with your employees through understanding them and strategic goal setting Workshop Objectives: Define coaching, mentoring and the GROW model. Identify and set appropriate goals using the SMART technique of goal setting. Identify the steps necessary in defining the current state or reality of your employee’s situation. Identify the steps in developing a finalized plan or wrapping it up and getting your employee motivated to accomplish those plans. Identify the benefits of building and fostering trust with your employee. Identify the steps in giving effective feedback while maintaining trust. Identify and overcoming common obstacles. Identify when the coaching is at an end and transitioning your employee to other growth opportunities. Identify the difference between mentoring and coaching.
Delivering Constructive Criticism Course
Delivering Constructive Criticism is one of the most challenging things for anyone. Through this workshop your participants will gain valuable knowledge and skills that will assist them with this challenging task. When an employee commits an action that requires feedback or criticism it needs to be handled in a very specific way. Constructive Criticism if done correctly will provide great benefits to your organization. It provides the ability for management to nullify problematic behaviors and develop well rounded and productive employees. Constructive feedback shows an employee that management cares about them and will invest time and effort into their careers. Workshop Objectives: Understand when feedback should take place Learn how to prepare and plan to deliver constructive criticism Determine the appropriate atmosphere in which it should take place Identify the proper steps to be taken during the session Know how emotions and certain actions can negatively impact the effects of the session Recognize the importance of setting goals and the method used to set them Uncover the best techniques for following up with the employee after the session
Employee Motivation Course
When you think of staff motivation, many things may come to mind: more money, a bigger office, a promotion, or a better quality of life. The truth is, no matter what we offer people, true motivation must come from within. Regardless of how it is characterized, it is important to get the right balance in order to ensure that you have a motivated workforce. The Employee Motivation workshop will give participants several types of tools to become a great motivator, including goal setting and influencing skills. Participants will also learn about five of the most popular motivational models, and how to bring them together to create a custom program. Workshop Objectives: Defining motivation, an employer’s role in it and how the employee can play a part Identifying the importance of Employee Motivation Identifying methods of Employee Motivation Describing the theories which pertain to Employee Motivation – with particular reference to psychology Identifying personality types and how they fit into a plan for Employee Motivation. Setting clear and defined goals. Identifying specific issues in the field, and addressing these issues and how to maintain this going forward.
Performance Management Course
Performance Management is making sure the employee and the organization are focused on the same priorities. It touches on the organization itself by improving production and reducing waste. It helps the employee or individual set and meet their goals and improves the employee manager relationship. The key in keeping an organization and employee aligned, which improves performance and productivity, is Performance Management. When changes occur Performance Management helps the transition to be smoother and less hectic. It helps the organization and employee have a stream-lined relationship which improves communication and interactions between the two groups. It will help close any gaps that exist in an employee's skill-set and make them a more valuable employee through feedback and coaching Workshop Objectives: Define performance management. Understand how performance management works and the tools to make it work. Learn the three phases of performance management and how to assess it. Discuss effective goal-setting. Learn how to give feedback on performance management. Identify Kolb’s Learning Cycle. Recognize the importance of motivation. Develop a performance journal and performance plan.
Team Building for Managers Course
Team building is an important part of the work experience. It is not only applicable to your work life, but also transfers over to your personal and social life. When working with a team, it is important to fully engage yourself. One should take the time and proper steps, to become the best team member they can be. With our Team Building for Managers workshop, participants will learn how important team building is and how beneficial it can be. Through this workshop, participants will gain a new perspective on teamwork, and become a valuable member to any team they are placed in. Follow the information in this workshop and create a positive atmosphere within your company with the use of teams. Workshop Objectives: Discuss the benefits of team work Understand the importance of intentionally fostering teamwork Determine strategies your organization can take to build teams Understand the benefits of games and social activities in building a team Apply the principles of team building to your own organization